Using the app
Get help navigating FilmTerms, exploring filmmaking terms, and finding educational content.
How can we help?
Find assistance with using FilmTerms and send us questions or feedback.
Technical support
Report an unexpected error, a display issue, or trouble opening app content.
Corrections & suggestions
Suggest a new term, recommend a clarification, or share an idea to improve the guide.
Contact our support team
For assistance with FilmTerms, email us directly. Include the nature of your question, your device model, and your app version if you are reporting a technical issue. Please do not include passwords or sensitive personal information.
Start a support emailFrequently asked questions
How do I find a filmmaking term?
Open FilmTerms and use the app’s search or terminology browsing features to locate a term and view its definition.
What if I find an incorrect or missing definition?
Email us with the term and your suggested correction or addition. Your feedback helps us improve FilmTerms.
What should I include when reporting an app problem?
Describe what happened, what you expected, and the steps you took. If possible, include your device model, iOS version, and FilmTerms app version. Avoid sending private account details.
Is this an official Apple support website?
No. This is the official support website for the independently developed FilmTerms app. For Apple Account, payment, or App Store platform issues, contact Apple Support.
Privacy inquiries
For questions about privacy or handling of information in FilmTerms, contact filmterms-support@breakwaterfilmsproductions.com. A separate published privacy policy may be required for your App Store listing.